Diverse Range Of Stakeholders Research Articles

An integrative framework to driver innovation among dairy actors

Objective of the study: We aim to propose, and test an integrative framework for actors’ orchestration in the dairy sector based on a data science perspective to drive innovation. Methodology/Approach: To achieve this aim, a systematic literature review and content analysis were conducted, then, an integrative framework was developed and empirically tested. Subsequently, incremental adjustments in the framework’s data structure were performed based on the interviews conducted through the focus group were taken into consideration. Increasing the framework assertiveness and adaptability in different contexts. Originality/Relevance: The article delves into the world of dairy production, focusing on the key players in the milk and its derivatives sector. It emphasizes the crucial role of data in driving innovation and value co-creation among these actors. By collecting and displaying the relevant data, each player can unlock new opportunities for growth and collaboration within the value chain. The data science principle forms the bedrock of this process, as it enables a deeper understanding of the data flow and facilitates effective information-sharing across the right value chain actors. Main results: A framework that encompasses key data that can be shared among actors, to foster information exchange and long-term relationships, promoting transparency in the process, which raises a sense of trustworthiness, responsibility, and innovation. Theoretical/Methodological contributions: The study involves the development of an integrative framework that is constructed based on insights gathered from the systematic literature review and content analysis. This framework serves as a comprehensive and cohesive structure for understanding the utilization of data flow to connect stakeholders in the dairy sector. It highlights the key elements necessary for successful actors' relationships and outlines the potential impact on value co-creation and the generation of valuable information. Empirical contributions are made through the testing and validation of this framework with a diverse range of stakeholders in the dairy sector. Through focus groups involving multiple players within the industry, valuable insights are gathered, and the framework is tested. The empirical findings validate the applicability and effectiveness of the framework, ensuring its practicality and relevance. Social/management contributions: The framework elevates the knowledge level about the dairy sector and its practices among stakeholders. It amplifies the potential for innovation within the sector, serves as a guiding tool that encourages stakeholders to explore new avenues for enhancing the customer experience. The social and management contributions are evident in its ability to empower stakeholders with knowledge, inspire innovation, and elevate the overall customer experience in the dairy sector.

Universities in inclusive regional innovation systems: Academic engagement and uneven knowledge use in Brazil

AbstractThe purpose of this paper is to spatially and regionally examine academic engagement within Brazil, identifying patterns. Moreover, our investigation can contribute to a better understanding of how knowledge can be turned into a tool to fight regional inequality. We depart from two hypotheses: first, universities situated in peripheral regions interact more with companies from relatively more dynamic regions, and second, in the absence of industrial knowledge demand, universities tend to collaborate more closely with a diverse range of stakeholders in the region. To evaluate these hypotheses and find empirical evidence, we consider 4497 research groups and 4603 nonacademic organizations as “nodes” connected by 8830 collaborations throughout all Brazilian regions. Social network tools are used to illustrate the spatial and regional dimensions of academic engagement more accurately. The results show that academic engagement is not regionally homogeneous, demonstrating essential differences regarding local nonacademic partnerships. Innovation policies, which encourage only university–firm interactions, perpetuate regional inequality.

Challenges and Solutions for Environmental Sustainability in the Hospitality Sector

This study aims to investigate the process by which hospitality organisations can initiate their pursuit of environmental sustainability, utilising a literature review as the primary research method. This study explores the notion of environmental sustainability within the context of the hospitality industry and its diverse range of stakeholders. This study aims to identify the challenges encountered by the industry in attaining sustainability goals and proposes potential strategies for fostering a sustainable future. In recent decades, there has been a notable increase in industrial activity, including within the hospitality industry, which has occurred without consideration for environmental consequences, consequently leading to environmental degradation. The issue of environmental sustainability is a matter of concern for stakeholders in the hospitality industry, and a comprehensive understanding of its long-term implications needs to be improved. The significance of environmental sustainability is growing in tandem with the expansion of the global population, industrial activity, and the observed phenomena of global warming, environmental degradation, and climate change. In recent years, there has been a notable endeavour by hospitality enterprises to minimise the ecological consequences of their operations on the surrounding environment. This research will investigate the obstacles to the hospitality sector achieving environmental sustainability. It will also propose novel strategies to enhance guest service and contentment, bolster the organisation’s reputation, and foster fresh revenue streams and competitive advantage. The implications of the study’s findings extend to various stakeholders within the hospitality industry, including businesses, guests, and other relevant parties, as well as the broader environmental context.

Searching for the essential: Exploring practitioners’ views on actions for re-orienting food systems towards healthy diets

To effectively accelerate action from policymakers on re-orienting food systems towards healthy diets, global stakeholders need to first determine which of the many actions under discussion are essential to delivering healthy diets. In this exploratory study, we sought to identify if there are any actions that are considered essential for re-orienting food systems towards healthy diets across a diverse range of stakeholders and sectoral and country contexts. Through engaging practitioners in scoring and ranking actions, we found a wide diversity of views across many of the proposed actions. However, a handful of actions emerged as more essential, particularly school food programmes.

Disclosure of non-financial information in corporate accounting reports: a theoretical aspect

The corporate world is changing as a result of the expansion and social deepening of globalization processes. To be successful, companies need to be aware of international markets, a diverse range of stakeholders, and comply with ever-increasing non-financial disclosure requirements. Organizations should also analyze how their social and environmental impacts affect their stakeholders and, most importantly,the financial situation of their shareholders. Globalization continues to influence corporate governance reform and its structure in order to be able to respond to growing demand. A hallmark of this reform is corporate accountability and transparency. This has put tremendous pressure on companies to disclose non-financial information and, more specifically,social and environmental issues because they are critical to the survival of the firm. Organizations have voluntarily responded to this pressure, but there is a need for regulatory principles that would form the basis for disclosure of non-financial information in the organization. In this article, the author analyzes various aspects related to the disclosure of non-financial information in corporate accounting reports. The reason why non-financial disclosure is required is because users of the financial report, including employees, suppliers, management, shareholders, financial analyst, creditors, and the government, need these reports to make decisions. Thus, it is very important that published annual reports contain reliable information that is timely to enhance decision making.

Growing Older Urbanism: exploring the nexus between ageing, the built environment, and urban ecosystems

BackgroundSome of the main urban issues we currently face include ageing populations, the impact of the built environment, and the treatment of urban ecosystems. Yet the dynamic relationships and synergies between these issues, and how they are influenced by urban growth and evolution, receives little attention.Research focusWe explore the nexus between people, the urban built environment, and ecosystems as they grow, age, change, and evolve and propose an integrated approach to examine the relationships, synergies, and challenges that may emerge over time within urban neighbourhoods. We argue that this should draw on the lived-experience and wisdom of older people as part of an intergenerational approach underpinned by local, traditional, and ecological knowledge. We propose Growing Older Urbanism as an ecological, co-evolutionary, and complex-adaptive-systems-based framework to explore the nexus between ageing, the built environment, and urban ecosystems and to reveal the synergies and antagonisms that might exist between these three elements. This framework is designed to be used for various types of urban neighbourhoods, and by a diverse range of stakeholders. As part of this approach we provide a preliminary visual canvas to illustrate how the framework might be used within a selected neighbourhood over an agreed timespan.ConclusionThis paper presents some early thinking around the Growing Older Urbanism concept, while also outlining questions and a proposed transdisciplinary research programme to further develop the framework. We argue that understanding the relationship between ageing and the co-evolution of people, place, and ecosystems may teach us about our past, present, and future, and help us grow towards inclusive and sustainable communities.

Co-designing an Integrated Health and Social Care Hub With and for Families Experiencing Adversity.

Integrated care research often fails to adequately describe co-design methods. This article outlines the process, principles and tools to co-design an integrated health and social care Hub for families experiencing adversity. The Child and Family Hub was co-designed in four stages: (1) partnership building and stakeholder engagement, (2) formative research, (3) persona development and (4) co-design workshops and consultations. Local families, community members and intersectoral practitioners were engaged at each stage. The co-design workshops employed a human-centred design process and were evaluated using the Public and Patient Engagement Evaluation Tool (PEET). 121 family participants and 80 practitioners were engaged in the Hub's co-design. The PEET highlighted the co-design team's satisfaction achieved by community members working alongside practitioners to generate mutual learning. Resourcing was a key challenge. Human-centred design offered a systematic process and tools for integrating formative evidence with lived and professional experience in the Hub's co-design. Applying community engagement principles meant that a diverse range of stakeholders were engaged across all stages of the project which built trust in and local ownership of the Hub model. Co-design research with families experiencing adversity should attend to language, engagement methods, team composition and resourcing decisions.

Imagining climate resilient futures: A layered Delphi panel approach

This paper in using a novel application of the Delphi panel method, explores and consolidates the future visions of a low carbon and climate resilient future in Ireland through community-based visioning processes that emerged through co-created, deliberative approaches at local level. It embraces a visioning process that applies a transdisciplinary approach, which aims to match different visions and stakeholder needs, combining bottom-up and top-down perspectives. Community visions were articulated by means of a series of deliberative futures workshops facilitated by the transdisciplinary project research team. Through iterations of the Delphi feedback loop, the notion of deep and shallow agreement is explored to examine the spectrum of consensus to dissent around the co-developed future visions and pathways of climate action, articulated by the Irish community case study. This approach enables a critical exploration of the conventional science-policy-practice nexus through the use of innovative creative communication and engagement methods. Findings suggest that more deliberative forums which bring together a diverse range of stakeholders are needed to develop a shared vision for the future; the importance of language use and the creation of a shared vocabulary of climate action; and the power of civic imaginaries in helping to create useful future narratives.

Exploring the Role of Rural Tourism in Achieving Sustainable Rural Development

This study investigates the role of rural tourism in facilitating sustainable rural development, with a specific focus on Ghandruk region situated in Kaski district of Nepal. Employing a case study methodology, the researchers collected data through in-depth interviews conducted with a diverse range of stakeholders, including homestay owners, hotel owners, foreign tourists, local leaders, NGOs, government representatives, and farmers. The study findings highlight the positive impact of rural tourism activities on the social, economic, and environmental dimensions of development within the study region. The research sheds light on the potential of rural tourism in improving the standard of living for rural residents while also preserving local culture and resources. The findings contribute to the existing literature on rural tourism and offer insights for policymakers and stakeholders in leveraging rural tourism as a catalyst for sustainable rural development.

How does the dental benefits act encourage Australian families to seek and utilise oral health services?

This study aimed to analyse the content of the Dental Benefits Act 2008 as a foundation for the Child Dental Benefits Schedule (CDBS) to determine how the Act encourages Australian families to seek and utilise oral health services. This was a qualitative narrative document analysis conducted in 2022. Data was collected by searching formal websites for retrieving documents that reported the Australian Dental Benefits Act. The eligibility of the retrieved documents was assessed based on authenticity, credibility, representativeness, and meaningfulness of the data. A seven-steps procedure was applied for framework analysis. The content of the Dental Benefits Act 2008 provides directions on the three categories of operational, collective, and constitutional rules. Operational rules at the level of oral health providers and the population, as the service end users, can be demonstrated as rules in use in a mutual interaction with the collective and constitutional rules. The consequence of governing the rules at the community level can easily define how the oral health services are provided and utilised. The response is sent to the government level for better regulation of oral health service delivery and utilisation. Then, with interaction and advocacy with the diverse range of stakeholders and interdisciplinary partnerships, with community groups, non-government sectors and councils, the rules can be transformed, adopted, monitored, and enforced. Another mechanism of response has occurred at the providers' and users' level and to the operational rules to community groups and stakeholders via advertising and promoting the utilisation and provision of oral health services. This study integrates the perspective of politicians with those of policy makers to reconsider the role and significance of the rules based on the triple collaborations among oral health users and oral service providers, the community, and the stakeholders as well as the government. A comprehensive attention is still needed in future revisions of the Dental Benefits Act 2008 according to the contextual factors, socioeconomic and geographical attributes of the population for better implementation of de facto rules and more effective outcomes of the interventions. It is recommended that further research be undertaken utilising a mix-method approach for a holistic view prior to further revisions of the Act or proposal of probable upcoming schemes.

A Qualitative Study of Irish Dairy Farmer Values Relating to Sustainable Grass-Based Production Practices Using the Concept of ‘Good Farming’

Ireland’s grass-based dairy system is relatively unique in industrialised countries in its focus on producing milk from grazed grass rather than increasing yields through non-forage feed. The environmental benefits of a grass-based dairy system have been promoted within Ireland and abroad. However, the means by which grass is produced is important. There have been environmental concerns about water pollution from nutrient leaching and increasing greenhouse gas emissions from the increased number of cows and higher fertiliser application in the Irish dairy sector. This paper uses qualitative interviews with Irish dairy farmers to assess: (1) how can we understand Irish farmer attitudes towards the grass-based system within a ‘good farmer’ theoretical framework? (2) How do concepts of extensive and intensive production fit with good farming norms within the grass-based system? (3) How could cultivation of multispecies swards, including legumes, fit with existing notions of good farming? The research finds that there had been a concerted efforts by researchers, advisory bodies and other actors to foster a definition of good farming to mean good grass management. This definition of good farming excluded the use of feed inputs over a certain level to increase yields but included the use of fertiliser to maximise grass production. There is scope to change the definition of good farming within the industry to include minimal use of fertiliser, for instance through the cultivation of multispecies swards including legumes and the skills and knowledge this involves. In terms of policy implications, the paper identified three strategies for government and industry to facilitate a definition of good farming which involves low fertiliser use: emphasising the cost-saving aspect of reducing fertiliser; identifying visible symbols of ‘good farming’ using multispecies swards; and co-producing the definition of good farming with a diverse range of stakeholders including farmers.

Conceptual framework to assist in the decision-making process when planning for post-mining land-uses

To avoid a climate crisis, major industrial economies are being urged to reduce their dependence on coal-fired power generation. Given decarbonisation pressures, many coal mining regions worldwide are facing the prospect of mine closures. However, few viable planning mechanisms are available to assess potential post-mining alternatives and enhance regional transition. To optimise transition outcomes and maximise stakeholder acceptance, mechanisms that incorporate input from a diverse range of stakeholders and disciplinary perspectives are needed at a regional scale. These mechanisms need to compute seemingly disparate types of multi-disciplinary and multi-scale data in a robust, coherent, and transparent fashion. This paper presents a conceptual mixed-method framework for post-mining land-use planning that integrates stakeholders’ involvement, GIS, multi-criteria decision-making and fuzzy logic. The framework utilise environmental and socio-technical data to support the decision-making process. This work is driven by the urgency to offer mining regions in transition a tool for planning their post-mining future. The proposed framework builds on previous literature and has the ability to support a wide variety of institutions and professionals in their efforts to facilitate the post-mining planning process in mining-dependent regions toward a low-carbon future.

Building the corporate image of Grand Dafam Rohan Syariah Hotel through the use of Instagram

Social media can be a solution for companies in branding their products. One argument is that social media can generate engagement around a brand, create a community, and serve as a customer support channel. Social media helps businesses to interact with a diverse range of stakeholders. The purpose of this study was to examine the role of the social media platform Instagram in shaping the corporate image of a hotel in Yogyakarta, Indonesia. The study used a descriptive qualitative method, with data collection tools including interviews, observations, and a library study. The research shows that Grand Dafam Rohan Syariah uses a strategy to promote its hotel by utilizing social media Instagram in carrying out its promotional activities. It used Instagram to form an image by introducing symbols and programs. The hotel's social media Instagram communicates the brand message and builds people's perceptions after seeing the postings on its Instagram accounts. However, as a new hotel, it takes time to achieve what the company expects. Thus, consistency is the key to the Grand Dafam Rohan hotel realizing its goals. Besides, there are other strategies that management should do to support all image-building programs.

Decision Science Can Help Address the Challenges of Long‐Term Planning in the Colorado River Basin

Abstract“Deep uncertainty” is a term that describes planning contexts in which it is impossible to determine the likelihood of any given set of future conditions, there are conflicting performance objectives and priorities, and decision outcomes are unpredictable. Evidence of the relevance of this term in the Colorado River Basin can be found in the unexpected severity and length of the ongoing drought, the existence of a wide range of future streamflow and demand projections and anticipated system requirements, as well as in the diverse range of stakeholders, viewpoints, and priorities that must be considered when developing and analyzing future operating policies. Decision Making under Deep Uncertainty (DMDU) is a branch of decision science devoted to developing planning approaches that can address these challenges. Reclamation began exploring DMDU techniques in 2012 in the Colorado River Basin Water Supply and Demand Study when it used the concepts of adaptation, vulnerability, and robustness in the design and evaluation of portfolios of options and strategies to address a potential supply‐demand imbalance in coming decades. This article presents the basis for continuing to explore DMDU techniques and briefly describes how Reclamation’s recent and ongoing DMDU studies could contribute to future planning efforts in the Colorado River Basin.

Perceived Causes and Solutions to Soil Degradation in the UK and Norway

Soil quality is declining in many parts of the world, with implications for the productivity, resilience and sustainability of agri-food systems. Research suggests multiple causes of soil degradation with no single solution and a divided stakeholder opinion on how to manage this problem. However, creating socially acceptable and effective policies to halt soil degradation requires engagement with a diverse range of stakeholders who possess different and complementary knowledge, experiences and perspectives. To understand how British and Norwegian agricultural stakeholders perceived the causes of and solutions to soil degradation, we used Q-methodology with 114 respondents, including farmers, scientists and agricultural advisers. For the UK, respondents thought the causes were due to loss of soil structure, soil erosion, compaction and loss of organic matter; the perceived solutions were to develop more collaborative research between researchers and farmers, invest in training, improve trust between farmers and regulatory agencies, and reduce soil compaction. In Norway, respondents thought soils were degrading due to soil erosion, monocultures and loss of soil structure; they believed the solutions were to reduce compaction, increase rotation and invest in agricultural training. There was an overarching theme related to industrialised agriculture being responsible for declining soil quality in both countries. We highlight potential areas for land use policy development in Norway and the UK, including multi-actor approaches that may improve the social acceptance of these policies. This study also illustrates how Q-methodology may be used to co-produce stakeholder-driven policy options to address land degradation.

Partnering for UN SDG #17: a social marketing partnership model to scale up and accelerate change

Purpose The United Nations (UN) 17 Sustainable Development Goals (SDG) places partnerships as a vital mechanism, which strengthens the implementation of change strategies. The SDG targets are ambitious; acknowledging the interconnected multifaceted issues that are currently facing society. Similarly, social marketing thought is transitioning to embrace systemic change strategies, realising no one organisation can have an impact on the emerging grand challenges. Partnerships are the 5th P in the social marketing mix, however, partnerships is also a nebulous term which has been criticised for lacking theoretical development. This study aims to answer the call from both the UN and social marketing community for further research to guide the development and implementation of impactful transformative partnerships. Design/methodology/approach A robust mixed method approach to develop and test a social marketing partnership model is presented. Trust and relationship commitment are at the forefront of successful partnership exchanges. Morgan and Hunt’s (1994) trust and relationship commitment model is extended into the social marketing domain. Findings The findings validate Hasting’s (2003) call for social marketers to listen to their commercial marketing counterparts, positioning trust and commitment as essential to change strategies. As the degree of complexities in the multifaceted world continues to accelerate, partnerships for change (UN SDG #17) will pay off, driving more effective and smarter collaborations amongst a diverse range of stakeholders at different levels in different networks. Partnerships will elevate social marketing to deliver systemic transformation for complex problems with far reaching collective and sustainable consequences. Research limitations/implications With trust/mistrust critical to successful exchanges and exchange central to social marketing, quantitative measurement of the antecedents to and outcomes of partnerships can inform the evaluation, impact and management of social marketing interventions. Practical implications Three contributions are made, which support the selection, implementation and evaluation of social marketing partnerships. Key social marketing partnership characteristics are operationalised supporting the partnership selection process. Measurement scales are developed to assist in evaluating partnership relationships over time. The model is empirically tested to investigate the relationships between key mediating variables of social marketing partnerships. Originality/value This paper presents a validated 5th P Partnership model for social marketers, accelerating social marketing’s capacities to deliver systemic transformation for complex problems with far reaching collective and sustainable consequences and UN SDG #17.

Rising to the top ten transformative projects in Asia and the Pacific: A stakeholder analysis of the community-based carbon sequestration project in Eastern Iran

Stakeholders are individuals and organizations, permanent or on an ad hoc, who are involved or affected by the project's execution or completion. Projects involve various primary and secondary stakeholders with different opinions, objectives and contributions. For any project's success, the interest of the project stakeholders must be understood.This paper describes and analyses a community-based project selected globally as one of the top 10 developmental projects in Asia and the Pacific in 2016. A diverse range of stakeholders has been involved in this project, and their roles, strengths, and weaknesses, especially from the managerial viewpoints, will be discussed. The best outcomes resulted from the Village Development Groups that could gather local communities from all age and gender groups among stakeholders. We also address the project shortcomings that have hindered the project capacities, namely the project document, the distance between the field and headquarter, and the lack of financial and climatic risk assessment.In community-based projects, the earlier establishment of managerial stakeholders is pivotal for streamlining the project and introducing it to the local people. Reliance on the local experiences and communities ensures the success of these projects, while repudiating such potentials may lead to the breakdown of a project's objectives and achievements in the long term. The linkages or mismatches between national and international administrative and financial modalities must be considered carefully for international projects.

Participatory network mapping of an emergent social network for a regional transition to a low-carbon and just society on the Dingle Peninsula

ABSTRACT The paper develops a methodological approach that acts as a tool for active change agents working in community and just transition contexts to increase their capacity to engage a wider public in planning. An innovative contribution is made to the literature through the development of a participatory action research (PAR) based approach to social network analysis using a participatory mapping method with relation to sustainable transitions. The method comprises a participatory network mapping approach, adapted from the Net-Map toolkit, which is applied to a multi-stakeholder approach to realising a regional sustainability transition in the Republic of Ireland. Dingle Peninsula 2030 is an initiative aiming to transition a geographic region in the South West of Ireland to a low-carbon society by 2030 across the sectors of energy, agriculture, transport, education, employment, marine and tourism. Due to the scope of the overall project, a diverse range of stakeholders are involved. The method developed is used to undertake a qualitative collaborative social network analysis. The paper focuses on method, by analysing and reflecting upon the use of this participatory approach, in the initial stages of the overall project, in addressing complex sustainability and just transition challenges as they are revealed through a multi-stakeholder approach. Within this, the themes of participatory justice, social learning and visualising complexity are explored; and benefits and future improvements are outlined through reflections from both the researcher and the participant community.

An Alternative Approach to Measuring University Reputation

Competition among universities has existed for many decades, with universities now under intense scrutiny due to increased marketisation with perceptions of their reputation becoming ever more important to remain competitive. Current measures of university reputation, such as league table rankings, focus predominantly on student achievement and research success. However, these measures do not consider perceptions from these institutions’ diverse range of stakeholders. Measuring reputation from multiple stakeholders and multiple areas of organisations has previously been done in for-profit organisations using the RepTrak™ model. Nevertheless, the characteristics used in this model have not been tested for their applicability to measure University reputation within the United Kingdom, presenting an opportunity measure and understand university reputation from alternative globally accepted criteria. Data were collected through online questionnaires that received 594 responses, and analysed using Exploratory, followed by Confirmatory Factor Analysis. This research confirms characteristics used in the RepTrak™ model are also applicable to measuring a university’s reputation, offering a clearer measure of university reputation from multiple stakeholder groups. Key findings identified differing perceptions of the importance of measured characteristics by internal and external stakeholders, with ‘performance’ and ‘products and services’ perceived as the most important, respectively. These findings provide clear evidence for the need to tailor marketing and PR communications to different audiences to maximise opportunities for improving perceptions of a university’s reputation.

Adaptive Management of Malkumba-Coongie Lakes Ramsar Site in Arid Australia—A Free Flowing River and Wetland System

The Malkumba-Coongie Lakes Ramsar Site has extensive terrestrial and freshwater ecosystems (largest Ramsar Site in Oceania, 2,178,952 ha, designated in 1987), including freshwater and salt lakes, lignum swamps and river channels in central Australia. It is supplied by Cooper Creek, a free-flowing Lake Eyre Basin river system. The area includes pastoral leases (97% of site grazed, including a regional conservation reserve (35%)) and a National Park (3%), with the largest oil and gas production field in Australia. We developed a Strategic Adaptive Management (SAM) Plan, linking science, monitoring and management of this social-ecological system, involving stakeholders and workshops. This involved developing a shared vision and hierarchy of objectives linked to management actions and identified outputs and outcomes. We exemplify this approach with explicit and measurable end-points (thresholds of potential concern) culminating from low level objectives for fish communities, particularly the alien sleepy cod Oxyeleotris lineolata. We describe this framework, highlighting the benefits in prioritizing management actions and monitoring in collaboration with a diverse range of stakeholders, driving adaptive feedback for learning. The whole approach is aimed at successfully achieving mutually agreed management objectives and the vision to maintain the ecological character of the Malkumba-Coongie Lakes Ramsar Site.